At Urbiqu, we understand just how personal information can feel—well, personal. That’s why we think you deserve to know exactly how it gets handled when you visit our website, browse property listings, send us a message (or in any way interact with our services).

This page explains what we collect, why we collect it, and what comes next. We are compliant with the UAE’s Personal Data Protection Law (PDPL), and are responsible about how we handle your information.

What We Collect

When you use our website or reach out to us, we may collect things like:

  • Your first name, last name, phone number, email address when you fill out a message contact form
  • Property likes and dislikes, saved searches or properties, or other location-based data when you browse
  • Technical information about you, such as your browser type, device, and pages viewed (if not information you provide us through cookies, or with Google Analytics tools, if setup).

We only collect what is necessary to aid you in using the site, or to provide you with information, if you reach out to us.

Why We Collect It

We collect personal data in order to:

  • Respond to your queries or property interests
  • Understand how the system is operating on site and where to take action
  • Provide you with a seamless experience by tracking what you were searching for

We don’t collect personal information for collection’s sake, and we will never pass it along for marketing purposes without your knowledge or consent

Who Has Access

We maintain your information or it is maintained by cautiously selected service providers that we use to help facilitate the operation of the website. If we must use or share for whatever reason - say via a legal authority or tech partner, you can rest assured that it will be done appropriately.

Your Rights

Generally, under the PDPL, you have the right to:

  • Inquire what personal data we own regarding your information.
  • Request corrections if our data is inaccurate.
  • Withdraw consent for particular data use.

To exercise these rights, you simply need to email info@urbiqu.com, and we will do the heavy lifting to assist.

Protecting You

We take precautions to ensure your personal information is protected from unauthorized access, theft, or misuse. While no system is perfect, we definitely don't take shortcuts when it comes to keeping things safe.

Follow Up Questions?

If you still have questions or would like to talk more in-depth about how your information is used, just shoot us an email at info@urbiqu.com.